Nam Pham

Summary

AI Engineer specializing in Natural Language Processing (NLP) with 1 year of experience in developing chatbots using Retrieval-Augmented Generation (RAG). I have been actively involved in researching and applying advanced techniques to enhance chatbot technologies. Additionally, I have hands-on experience in data collection and preprocessing, ensuring high-quality datasets for model training and performance optimization. My expertise lies in combining innovative NLP solutions with practical applications to drive impactful results.

Kỹ sư AI chuyên về Xử lý Ngôn ngữ Tự nhiên (NLP) với 1 năm kinh nghiệm phát triển chatbot sử dụng Retrieval-Augmented Generation (RAG). Tôi tích cực tham gia nghiên cứu và áp dụng các kỹ thuật tiên tiến để nâng cao công nghệ chatbot. Ngoài ra, tôi có kinh nghiệm thực tế trong việc thu thập và tiền xử lý dữ liệu, đảm bảo bộ dữ liệu chất lượng cao cho việc huấn luyện và tối ưu hóa hiệu suất mô hình. Chuyên môn của tôi là kết hợp các giải pháp NLP sáng tạo với ứng dụng thực tế để tạo ra kết quả có tác động.

Education & Certificates

• 2020.09 - 2024.06 , Bachelor of Science in Data Science , VNU University of Science, HN
• Machine Learning Specialization Certificate, Deeplearning.ai (March 2023)
• Deep Learning Specialization Certificate, Deeplearning.ai (June 2023)

Experience

• 2024.01 - on-going , AI Engineer , BookingCare Technology JSC
  • Research and apply advanced RAG techniques to build intelligent virtual assistants
  • Develop AI agents to automate tasks like appointment scheduling
  • Research, improve and optimize the search system to achieve 90% accuracy
• 2023.06 - 2023.09 , Image Processing Intern , VietRad Technology Company
  • Learning and working with medical images

Awards

• 2024.05, First prize in Department-level Scientific Research Competition
  Topic: Question answering system based on Sentences Transformer and LLM for medical text
• 2023.05, Second prize in Department-level Scientific Research Competition
  Topic: Improving and optimizing coding and node selection for coded distributed computing models

Technical Skills

• Programming Languages (proficiency) : Python, TypeScript
• Programming Languages (basic) : Java, C++, R, SQL
• Tools: Docker, Git
• Libraries: Langchain, LlamaIndex, PyTorch, FastAPI, Sentences Transformer
• Skills: Natural Language Processing, Computer Vision

Projects

BookingCare HealthCare Chatbot

Link to production

AI chatbot developed using modular RAG with a highly accurate embedding model fine-tuned from medical data. Maximize API usage costs by effectively using language models such as GPT, Claude, Gemini for each task. Incorporate continuous evaluation, monitoring and testing to improve and fix bugs.

Work Boost (Personal Project)

GitHub Repository

Work Boost is a productivity tool designed to help manage and track daily work tasks efficiently:

• Task Management: Easily add, update, and delete tasks
• Daily Reports: Generate daily work reports
• Integration with LLM: Leverage AI to enhance productivity